9. Applying New License File
If your warranty and software maintenance agreement has been extended, Teledyne LeCroy Xena will provide you with a new license file. If you haven’t received the new license file despite placing an order, please send an email to: sales@xenanetworks.com with your order details and the serial number(s) of the affected products.
Subsequently, you will need to load this new license file into your system. To activate a new license file you must import it into the ChassisUpgrader before upgrading your chassis. These are the instructions to reactivate warranty and software maintenance on the system:
Save the received license file to any location on your local PC where you can find it afterward.
Start the ChassisUpgrader, select the menu item and navigate to the location where you saved the received license file. Select the file and click the Open button.
You can now synchronize the chassis information as explained in the Quick Start Guide ChassisUpgrader section above. Please check if the modules with a renewed license are marked as valid for upgrade before proceeding.